Data-ish Community

Back of the Napkin Consulting Privacy Policy

Effective Date: June 2026

1. Who We Are

Back of the Napkin Consulting (also known as Back of the Napkin LLC) is a strategy and data advisory firm based in Newton, Massachusetts. This privacy policy explains how we collect, use, and protect information from visitors to our website and members of the Data-ish Community.

You can reach us at: dana@backofthenapkinconsulting.com backofthenapkinconsulting.com

2. Information We Collect

From website visitors: Our website uses cookies placed automatically by our website platform. These cookies support basic site functionality. We do not use cookies to track individual visitor behavior, build advertising profiles, or share data with third party advertising networks.

From newsletter subscribers: When you subscribe to the Data-ish newsletter we collect your name and email address. This information is used to deliver the newsletter and track basic engagement such as whether an email was opened or a link was clicked.

From lead magnet downloads: When you download a resource from our website through a form, we collect your name and email address and record which resource you requested. This helps us understand what topics are relevant to our audience.

From community members: When you purchase a Data-ish Community membership we collect your name, email address, and billing address through our payment processor Stripe. Stripe also collects and stores your payment card information. We do not store your full payment card details on our systems.

From community Zoom sessions: When you register for or attend a community Zoom session, Zoom collects your name, email address, and attendance data in accordance with Zoom's own privacy policy.

3. How We Use Your Information

We use the information we collect for the following purposes only:

To deliver the Data-ish newsletter and community content you have subscribed to.

To process and manage your membership, including billing, renewal reminders, and access management.

To send membership-related communications, including welcome emails, renewal notices, and community Zoom invitations.

To understand which topics and resources are relevant to our audience, so we can improve our content.

To contact you about consulting services or other Back of the Napkin Consulting offerings if you have expressed interest or engaged with our content in ways that suggest relevance.

We do not use your information for automated decision-making or profiling.

4. How We Store Your Information

Your contact and engagement data is stored in Zoho CRM and Zoho Campaigns, cloud-based platforms operated by Zoho Corporation. Zoho's data centers maintain industry-standard security practices. You can review Zoho's privacy practices at zoho.com/privacy.

Payment information is stored and processed by Stripe, Inc. Stripe is PCI-DSS compliant. You can review Stripe's privacy practices at stripe.com/privacy.

Zoom session data is stored by Zoom Video Communications, Inc. You can review Zoom's privacy practices at zoom.us/privacy.

5. Who We Share Your Information With

We do not sell your personal information. We do not share your information with third parties for marketing purposes.

Your information is accessible only within the platforms listed in Section 4 above, used solely to deliver the services described in this policy.

6. Your Rights

You have the right to request access to the personal information we hold about you.

You have the right to request correction of inaccurate information.

You have the right to request deletion of your information. Note that deleting your information will end your ability to receive the newsletter or access community membership benefits.

You have the right to unsubscribe from the Data-ish newsletter at any time using the unsubscribe link in any email we send.

Community members may cancel their membership at any time through the member portal or by emailing dana@backofthenapkinconsulting.com.

To exercise any of these rights, email dana@backofthenapkinconsulting.com with the subject line Privacy Request.

7. Cookies

Our website uses cookies placed by our website platform to support basic site functionality such as page loading and navigation. We do not use cookies for advertising, behavioral tracking, or to share data with third parties.

You can disable cookies in your browser settings. Disabling cookies may affect basic website functionality.

8. Children's Privacy

Our services are intended for professionals and are not directed at children under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. If changes are material, we will notify active newsletter subscribers and community members by email.

10. Contact

If you have questions about this privacy policy or how we handle your information, contact us at:

dana@backofthenapkinconsulting.com Back of the Napkin Consulting Newton, Massachusetts